📞 Contact Methods
Multiple ways to reach us, we reply promptly during work hours
Email
dany_dos@qq.com
Send Email
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💬 WeChat Support
Scan to add support on WeChat for online help
📱 Open WeChat and scan to add friend
❓ FAQ
Click question to view answer
Points not received after payment?
Points are usually credited instantly after payment. If not, wait 1-5 minutes and refresh, or contact support with your order number.
How to get a refund?
Both the single recharge bill and remaining balance must be ≥10 to apply for a refund. Contact support with your order number.
What payment methods are supported?
Supports WeChat Pay (1% fee) and Alipay (no fee).
How to use Alipay in WeChat?
Alipay cannot be used directly in WeChat. Tap ··· in the top right and select "Open in Browser" to use Alipay.
